A clearer perspective.
Your team knows the science. Making it relevant to stakeholders requires understanding their priorities, how they interpret evidence, and what builds their trust in the source.
Behavioral science brings those factors into focus, informing how you prepare for conversations, communicate evidence, and build trust over time.
Grounded in research.
Justin O’Rourke, PhD, MBA
Founder & Principal
Justin brings a researcher’s rigor and an interdisciplinary perspective to Medical Affairs. His expertise in business psychology and original research on physician–MSL trust inform evidence-based strategies for the decisions, relationships, and conversations that shape scientific exchange.

Selected thinking
01
The science of credibility
Justin joins Dr. Elizabeth Schwab to explore how stakeholders evaluate scientific information and its sources.
CRA · FORUM SUMMARY · JUNE 2026
02
Challenging the conventional wisdom of Field Medical strategy
CRA · RESEARCH COVERAGE · APRIL 2026
CRA discusses research conducted with Justin and its implications for engagement, trust, and field capability.
03
Building trust with skeptical physicians
Justin examines how MSLs can address skepticism and communicate trustworthiness through expertise, transparency, and reliability.
THE MSL JOURNAL · ARTICLE BY JUSTIN · JULY 2024
